At Eleven11 Training, we want your learning experience to be as smooth and straightforward as possible. Our Frequently Asked Questions page gathers the most common queries about our courses, accreditation, booking process and training options. If you don’t find what you’re looking for, our team is always here to help!
Absolutely. We support both individuals and organisational clients. Whether you have a team that needs specific training scheduled, a site-based cohort, or bespoke content, we can adapt to your requirements! please contact us to discuss how we can meet your needs.
For many of our accredited courses, re-assessment or retake options are available. Please contact our team to check the specific requirements for your module. We recommend checking course guidelines or terms with our staff before booking.
Our tutors are industry professionals who bring real-world experience. They support learners during the course and will assist with assessments, wrap-up discussions and help you feel confident applying the skills on-site.
We also provide customer support for booking, qualification queries and post-course certificate/card management.
Please get in touch! If there's no dates advertised for the course you wish to attend then speak to one of our staff and we will try our best to accommodate your training needs.
Booking is quick and simple. Visit our courses page, select the course you’re interested in, choose your preferred date and location, then complete the online registration form. Once you’ve submitted your details and payment, you’ll receive a booking confirmation by email.
Once your booking is confirmed, you’ll receive:
Our admin team is also on hand to answer any questions before your course date.
No. Mobile phones cannot be used to join our online courses. The screen size is too small to clearly read the information displayed in our presentations, exercises, and training materials. For the best learning experience, you must use a device with a larger screen.
You can join using a:
Yes! We welcome group bookings for organisations of any size. Whether you have two learners or an entire team, we can accommodate your needs.
If your company has multiple learners, please contact us directly to make the booking. This ensures we can:
